Welcome to Promtory Support
We're here to ensure your experience with Promtory is smooth and enjoyable. Whether you have questions about prompt transformations, AI generation, or account subscriptions — our team is ready to assist.
Email Support
If you have questions, run into issues, or want to share feedback, drop us a direct email. Including screenshots helps us resolve issues faster.
We aim to reply within 24–48 hours, Monday to Friday.
Frequently Asked Questions
How do I use the copied prompts?
Simply tap the Copy button on any prompt card or creation page, then paste it directly into your preferred AI image generator (Midjourney, DALL-E, Stable Diffusion, etc.).
How do I manage my subscription?
You can manage or cancel your subscription anytime via your Apple ID / App Store account settings.
Need urgent assistance?
Tell us what’s happening with your prompt generation or mobile app. Our dedicated engineering team is here to assist.